الشحن والاسترجاع

Al-VoIP Return & Refund Policy

Thanks for shopping at Al-VoIP.Com

We are operated by Digital communications valley for communications and information technology. 
Customers’ satisfaction is our priority. If you aren’t satisfied with your purchase, we are here to help.
We guarantee to replace the item, or may refund the amount you paid under the following terms:

  • You have 14 calendar days to return or replace an item from the purchasing date.
  • We offer a full money-back guarantee for all purchases you made on our website, in case of any manufacturer defects
  • To be eligible for a return, your item must be in the same sale condition that you received it.  You must have a receipt or the order number. 
  • Only regular priced products can be refunded, unfortunately, sale products cannot be refunded (replaced only).
  • Once you request a return, we will contact you within 2 days 
  • Once we receive the returned item, we will inspect it and notify you of the status of your refund.
  • If your return is approved, we will initiate a refund to your account.
  • Zero charge for return and replace items, you will pay only the normal shipping costs. 
  • If you have any additional questions or clarifications!

     Kindly contact us at 920013450  or  Email us at info@al-voip.com 

    Shipping Policy

    • All orders are shipped from our warehouses in KSA to anywhere in the kingdom.
    • Shipping services are delivered by our highly qualified logistics team
    • After placing an order, you will receive a confirmation email. 
    • To keep you updated about your order, we will send you an email or SMS notification to track the order. You can track your order through our website. 
    • Your order will be shipped within 24 hours from placing the order date  
    • The shipping fee is 31 SR.  We offer free shipping on orders above 3000 S.R   

    If you have any additional questions or clarifications!

    Kindly contact us at :