Al-Voip Call Center System Bundle
Zero charge for return and replace items, you will pay only the normal shipping costs.
920013450
or
info@al-voip.com
:Al-VoIP Call Center Bundle Specifications
Fully integrated call center system is equipped with the server, software and all the required licenses; ready for managing and recording incoming calls and providing you with a 360 solution for your clients that takes your business to the next level.
Al-VoIP Call Center Bundle Key Product Features:
- Suitable for 20, 30 or 50 customer service agents.
- Analog card for four essential lines that can expand to sixteen lines.
- Recording, keeping and referring to all incoming calls on the system’s call log at any time.
- Employee monitoring screen managed by the supervisor.
- Detailed reports for all answered calls.
- Detailed reports for all missed calls.
- Detailed performance reports for agents and their call records.
- Live chat between agents and the ability to send group messages by the supervisor.
- Auto-reply: Our call center system guides your client to the department he requests via recorded messages.
- Voicemail service: Our call center system allows the conversion of unanswered calls to voicemail and listening to them whenever possible.
- Waiting service: Our call center system allows putting customers on a hold period filled with advertisements until an agent is free to take their call.
- One year full warranty on the server.
- Full training from our team of supervisor and customer service staff on how to handle all the features of the call center.
:Al-VoIP Call Center Bundle Specifications
Fully integrated call center system is equipped with the server, software and all the required licenses; ready for managing and recording incoming calls and providing you with a 360 solution for your clients that takes your business to the next level.Al-VoIP Call Center Bundle Key Product Features:
- Suitable for 20, 30 or 50 customer service agents.
- Analog card for four essential lines that can expand to sixteen lines.
- Recording, keeping and referring to all incoming calls on the system’s call log at any time.
- Employee monitoring screen managed by the supervisor.
- Detailed reports for all answered calls.
- Detailed reports for all missed calls.
- Detailed performance reports for agents and their call records.
- Live chat between agents and the ability to send group messages by the supervisor.
- Auto-reply: Our call center system guides your client to the department he requests via recorded messages.
- Voicemail service: Our call center system allows the conversion of unanswered calls to voicemail and listening to them whenever possible.
- Waiting service: Our call center system allows putting customers on a hold period filled with advertisements until an agent is free to take their call.
- One year full warranty on the server.
- Full training from our team of supervisor and customer service staff on how to handle all the features of the call center.
Al-VoIP Return & Refund Policy
Thanks for shopping at Al-VoIP.Com
We are operated by Digital communications valley for communications and information technology.
Customers’ satisfaction is our priority. If you aren’t satisfied with your purchase, we are here to help.
We guarantee to replace the item, or may refund the amount you paid under the following terms:
- You have 14 calendar days to return or replace an item from the purchasing date.
- We offer a full money-back guarantee for all purchases you made on our website, in case of any manufacturer defects.
- To be eligible for a return, your item must be in the same sale condition that you received it. You must have a receipt or the order number.
- Only regular priced products can be refunded, unfortunately, sale products cannot be refunded (replaced only).
- Once you request a return, we will contact you within 2 days
- Once we receive the returned item, we will inspect it and notify you of the status of your refund.
- If your return is approved, we will initiate a refund to your account.
If you have any additional questions or clarifications!
Kindly contact us at 920013450 or Email us at info@al-voip.com
Shipping Policy
- All orders are shipped from our warehouses in KSA to anywhere in the kingdom.
- Shipping services are delivered by our highly qualified logistics team
- After placing an order, you will receive a confirmation email.
- To keep you updated about your order, we will send you an email or SMS notification to track the order. You can track your order through our website.
- Your order will be shipped within 24 hours from placing the order date
- The shipping fee is 31 SR. We offer free shipping on orders above 3000 S.R
If you have any additional questions or clarifications!
Kindly contact us at :
920013450
or
info@al-voip.com