5 Benefits of using Unified Communication Solutions in Shipping Companies
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- 29 May, 2023
The way that organizations conduct their operations is being transformed by unified communication (UC) technologies, and the logistics sector is no exception. As global supply chains become more complicated, logistics organizations are turning to UC solutions to boost efficiency overall, cut costs, and increase communication and collaboration between many stakeholders.
Some UC solutions that shipping companies may need:
Video conferencing: can assist shipping companies in holding virtual meetings with staff, customers, and partners who are located elsewhere. Teams can use it to collaborate on projects and make decisions immediately.
Instant messaging: Instant messaging allows shipping businesses to have real-time conversations with its partners and staff. This can be particularly helpful when quick decisions must be made.
VoIP solutions: VoIP enables shipping businesses to make voice calls over the internet at rates that may be lower than those of regular phone calls. Additionally, it can include functions like voicemail and call forwarding.
Document sharing: UC solutions can assist shipping companies in distributing files and papers to their partners and staff. Collaboration can be improved, and productivity can rise as a result
Mobile apps: Some UC systems have mobile apps that staff members and partners can use to access communication and collaboration functions while they're on the go.