How Yealink video conferencing solutions allows you to develop your business, case study
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- 20 Mar, 2019
Company: Western Securities
Main Challenge: Inability to discuss sensitive money issues.
Before Implementing Yealink Video Conference Solution
The futures business is extremely professional and involves great amounts of money, so the HQ required checking the position of the business with the sales department once every seven days, minimum.
Before, phone calls were used for this kind communication, but it was voice-only communications which made it very problematic to discuss complicated futures transactions.
Any new economic policy requires the immediate re-training of all staff members. Nonetheless, Western Securities is a hug company that has 29 sales departments, and training between different departments significantly restricts productivity and outcome.
Western Securities see the video solution as a definite improver for the experience of VIP clients.