Al-Voip Call Center System Bundle
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Al-Voip Call Center System Bundle
:Al-VoIP Call Center Bundle Specifications
Fully integrated call center system is equipped with the server, software and all the required licenses; ready for managing and recording incoming calls and providing you with a 360 solution for your clients that takes your business to the next level.
Al-VoIP Call Center Bundle Key Product Features:
- Suitable for 20, 30 or 50 customer service agents.
- Analog card for four essential lines that can expand to sixteen lines.
- Recording, keeping and referring to all incoming calls on the system’s call log at any time.
- Employee monitoring screen managed by the supervisor.
- Detailed reports for all answered calls.
- Detailed reports for all missed calls.
- Detailed performance reports for agents and their call records.
- Live chat between agents and the ability to send group messages by the supervisor.
- Auto-reply: Our call center system guides your client to the department he requests via recorded messages.
- Voicemail service: Our call center system allows the conversion of unanswered calls to voicemail and listening to them whenever possible.
- Waiting service: Our call center system allows putting customers on a hold period filled with advertisements until an agent is free to take their call.
- One year full warranty on the server.
- Full training from our team of supervisor and customer service staff on how to handle all the features of the call center.
:Al-VoIP Call Center Bundle Specifications
Fully integrated call center system is equipped with the server, software and all the required licenses; ready for managing and recording incoming calls and providing you with a 360 solution for your clients that takes your business to the next level.Al-VoIP Call Center Bundle Key Product Features:
- Suitable for 20, 30 or 50 customer service agents.
- Analog card for four essential lines that can expand to sixteen lines.
- Recording, keeping and referring to all incoming calls on the system’s call log at any time.
- Employee monitoring screen managed by the supervisor.
- Detailed reports for all answered calls.
- Detailed reports for all missed calls.
- Detailed performance reports for agents and their call records.
- Live chat between agents and the ability to send group messages by the supervisor.
- Auto-reply: Our call center system guides your client to the department he requests via recorded messages.
- Voicemail service: Our call center system allows the conversion of unanswered calls to voicemail and listening to them whenever possible.
- Waiting service: Our call center system allows putting customers on a hold period filled with advertisements until an agent is free to take their call.
- One year full warranty on the server.
- Full training from our team of supervisor and customer service staff on how to handle all the features of the call center.
Return Policy
Thanks for dealing with us at https://al-voip.com. Our policy allows our customers to return the products within14 days of payment; the product must be in the same condition as you received it.
Please submit the purchase receipt in order To complete your return process.
Our policy grants a full money-back guarantee for all purchases you made on our website in case you are not satisfied for any reason, faced a problem with the product or even received an incorrect order provided that Returns must be in good working order and an undamaged condition. Once you request a return, we will call you within 3 days.
Our policy grants you Zero fees when you return or replace a product but please note that only regular-priced products can be refunded, unfortunately, on-sale products cannot be refunded (replaced only).
Please note that you will not be eligible for a refund After 14 days of receiving the product.
If you have any additional questions or any problems, kindly contact us!
Shipping Policy
All orders are shipped from our headquarters in KSA to the whole kingdom and are delivered by one of our courier partners.
After placing an order, you will receive an email or SMS to confirm the order and to keep you up to date with your order you will receive an email or SMS notification with everything you need to know
We strive to ship the order as soon as possible but it depends on when your order was placed as it may take up to 6 days to be shipped
For any inquiries, please contact us.
Product Details
Tech Specs
Guides & Datasheet
Free Delivery From 3000 SAR
Only Best Brands
Secure Payment Secure System
30 Days For Free Return
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